Privacy Policy

Phoenix Tile Studio is committed to preserving the privacy of all visitors to our website at Please read the following privacy policy to understand how we use and protect the information that you provide to us.By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.

Data Collection and Storage
You may browse the Phoenix Tile Studio website without giving us any of your personal information. However, if you wish to make a purchase, or contact us via email, you will need to pass over such information to enable us to fulfil your request. We keep a record of this information in our database so we may recognise you as a customer. We also keep a record of your purchases and we often save email correspondence so we may track questions or concerns you may have with our products or service. If any of this personal information is transmitted, it is encrypted. Otherwise, it is always password-protected and stored on a secure server. Our data collection and storage is governed by the rules of the UK Data Protection Act.

Disclosure Of Your Information
The information you provide to us may be accessed by or given to third parties some of whom may be located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfill and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

The Phoenix Tile Studio website currently does not use cookies to store name and address information.

Security And Data Retention
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

Further information
All comments, queries and requests relating to our Privacy Policy and use of your information are welcomed and should be addressed to